Userflo is a simple place where customers, employees, or users can share suggestions, praise, and complaints. Userflo gives teams a branded form and an organized workspace for those responses.

Can Userflo be used as a suggestion box?

Yes. Create a published form, configure the questions you want to ask, and share its public link as an online suggestion form.

Can I collect complaints as well as feedback?

Yes. Userflo supports feedback and complaint response types, helping your team keep everyday suggestions and issues in one record.

Customer feedback, organized

A feedback form people will actually use.

Create a branded feedback form, suggestion box, or complaint form in minutes. Userflo gives your team one calm place to collect responses and understand what customers are saying.

Create your feedback form See how it works

A better response loop

Turn scattered comments into a useful record.

Whether you need a customer feedback form, an employee suggestion box, or a clear way to receive complaints, Userflo keeps the collection experience focused and the responses together.

Branded feedback forms

Ask focused questions on a public page that feels like part of your product, service, or organization.

Suggestion box for every team

Give customers and employees a simple channel for ideas, requests, and improvements without another complicated portal.

Feedback in one workspace

Keep feedback and complaints organized so product, support, and operations teams can find the details they need.

How it works

Start listening in three simple steps.

Create a form

Choose the questions and response types that fit your feedback workflow.

Share the form

Publish a link or embed the feedback form where your customers already are.

Review responses

Give your team a clear record of suggestions, feedback, and customer issues.

Questions

Feedback form and suggestion box FAQs.

What is Userflo?: Userflo is a simple place where customers, employees, or users can share suggestions, praise, and complaints. Userflo gives teams a branded form and an organized workspace for those responses.
Can Userflo be used as a suggestion box?: Yes. Create a published form, configure the questions you want to ask, and share its public link as an online suggestion form.
Can I collect complaints as well as feedback?: Yes. Userflo supports feedback and complaint response types, helping your team keep everyday suggestions and issues in one record.

Give every customer a clear way to be heard.

Set up your feedback form with Userflo and make the next response easier to find, understand, and act on.

Create your form